Privacy policy

Updated January 2019

This following document sets forth the Privacy Policy for the Rozelle Acupuncture and Chinese Medicine Centre (“RACM” or “we” or “us”) for its “website” (

We are committed to providing you with the best possible customer service experience. RACM seeks to protect the privacy of individuals in accordance with the Privacy Act 1988, the Health Records Act (2000), the Information Privacy Act (2001) and other applicable laws and regulations.

Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information. However, for access to certain RACM customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or shipping to customers. Those companies will be permitted to obtain only the personal information they need to deliver the service. RACM takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Embedded content from other websites
This site may include embedded content from other companies. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Changes to this Privacy Policy
RACM reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. We reserve the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us
RACM welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Telephone Reception: 02 9818 8517

Mobile: — Call 0499 911 552

Post: Attn: Privacy Policy,
Rozelle Acupuncture and Chinese Medicine Centre
Shop 3, 698 Darling St, Rozelle NSW 2039, Australia